HMO claims tracked until they are paid, appointments kept, and access you control.
For clinics, hospitals, diagnostic centres and HMOs. We work on the operations side: registration, scheduling, billing, claims, stock and reporting. Clinical decisions stay with your clinicians.
Common problems for healthcare providers
- Paper folders that go missing or take time to find
- Long queues at registration and the cashier
- Billing and HMO authorisations done by hand, with claims that are hard to follow up
- Pharmacy stock and expiry dates tracked in notebooks
The administrative journey, from arrival to payment
- Registration and patient recordsOne record per patient, found in seconds instead of minutes.
- Appointments and queuesBookings, walk-ins and waiting lists that every desk can see.
- Billing and HMO claim trackingBills, authorisation codes and claim status from submission to payment.
- Pharmacy and consumablesStock by batch and expiry date, with alerts before items run out or expire.
- Role-based access and audit trailStaff see only what their role needs, and views and changes can be logged.
- Management reportsPatient volumes, revenue, outstanding claims and stock in one place.
Linked to payers, payments and patients
HMOs
Authorisation codes and claim submissions recorded against each bill, so nothing is lost between the front desk and accounts.
Payments
Cash, card and transfers recorded against the right bill and shift.
Reminders
Appointment reminders by SMS or WhatsApp, with the patient's agreement.
Two starting points
Already using a hospital or clinic system?
We review billing, claims and reporting, connect the parts that are separate, and reduce the steps staff repeat by hand.
Still on paper folders?
We would normally start with registration and billing, the two places queues form, and add claims and stock in later phases.
Health information is sensitive personal data
The Nigeria Data Protection Act 2023 treats health information as sensitive personal data. We keep these systems to operations and records, limit access by role, keep an audit trail of who viewed or changed a record, and agree data processing terms in writing before we touch any patient data.
Questions healthcare providers often ask
Do you build clinical software?
No. We build and improve the operations and records side: registration, scheduling, billing, claims, stock and reports. Diagnosis and treatment decisions stay with your clinicians.
Can you work with an HMO rather than a hospital?
Yes. For an HMO, the same approach applies to enrolment records, provider networks, authorisation logs and claims processing.
How do you handle patient data during the work?
We agree in writing what data we may access and why. Where possible we work with test data first, and access to real records ends when the work ends unless you ask us to support the system.
How much does it cost?
It depends on what the first phase covers. We agree the price with you before any work starts.
Tell us where the queues and paperwork build up.
A free 30-minute call, with your administrator or accounts lead if possible.